An AI receptionist for small businesses that answers when you can't

fone.me is an AI receptionist that answers your calls, page chat, WhatsApp and Telegram, takes booking requests and puts every conversation in one inbox.

The short answer

You're with a client, under a sink, or finally eating lunch, and the phone rings anyway. fone.me's AI receptionist picks up, answers from what you taught it, and leaves you a short summary. Hear it now on the demo line, +1 (737) 282-0478 (English and Spanish), or at fone.me/demo.

What is an AI receptionist?

Software that answers your business's calls and messages for you. fone.me's AI receptionist answers from what you teach it about your business, takes messages and contact details, handles booking requests, and puts every conversation in one inbox.

How it works

It asks before anything that matters. If it isn't allowed to book, it sends you an Accept/Decline request, and it never tells a caller something is booked when it isn't.

  • Pick your link and turn it on: fone.me/yourbusiness, on iPhone, Android, the web or the desktop app.
  • Teach it by talking: your hours, services, prices and the questions you hear every week, typed or by voice. Paste a link or send a PDF and it reads that too, then tells you what it learned.
  • Forward the calls you miss: with Premium your agent gets its own number, and your carrier's forwarding sends it the calls you don't pick up, so callers get an answer instead of voicemail.
  • Read one inbox: calls, chats and messages land in one list, with "Needs you" at the top.

Where it answers

After hours it keeps answering, so the 9 PM caller gets an answer instead of a beep.

  • Phone calls: your agent's own number with Premium, plus forwarding for the calls you miss.
  • Your fone.me page: the chat and the voice call on it.
  • WhatsApp: messages on fone.me's shared number or your own business number, and WhatsApp calls on your own number.
  • Telegram: @foneme_bot, routed to your agent.
  • Video: voice and video calls between fone.me users.
  • iMessage is coming soon.

AI receptionist or traditional answering service

  • Who answers: an AI agent that knows what you taught it, or people working from a script.
  • Channels: calls, page chat, WhatsApp, Telegram and video, or mainly phone calls.
  • Languages: the caller's own language, or whatever the service's staff speak.
  • Bookings: it proposes times and asks you first unless you allow it, or a message is taken.
  • Where it goes: one inbox with "Needs you" at the top, or it depends on the service.
  • Price: your agent is free and Premium is one monthly subscription, or it depends on the provider's published prices.

An example: a Tuesday at a three-chair salon

At 2 PM the owner is in the middle of a color when two calls and a WhatsApp come in. The agent answers all three: a price question (answered), a booking request (sent to the owner to accept) and a question about kids' cuts (answered). The color gets finished, the owner taps Accept, and nobody went to voicemail.

Questions

What is an AI receptionist? Software that answers your business's calls and messages for you. fone.me's answers from what you teach it, takes messages and contact details, handles booking requests and puts every conversation in one inbox.

How much does fone.me cost? Your agent and your first link are free. Premium, a monthly subscription, adds your agent's own phone number, calling minutes, Call for me ✦ and more links.

Can it answer my existing business number? Yes. With Premium you forward the calls you don't pick up to your agent's fone.me number, and the agent answers instead of voicemail. Numbers are offered in the US and other countries; Premium covers a number up to the price of a US one.

Which channels does fone.me answer? Phone calls, the chat and voice call on your fone.me page, WhatsApp (fone.me's shared number or your own business number), Telegram, and video calls between fone.me users. iMessage is coming soon.

Does it speak Spanish? Yes. It answers in the caller's language, including Spanish. Hear it on the demo line, +1 (737) 282-0478.

Will it book appointments without asking me? Only if you allow it. Otherwise it sends you an Accept/Decline request, and it never tells a caller something is booked when it isn't.

Do callers know they're talking to an AI? Yes. When your agent calls someone it says it's your assistant calling for you, messages it writes are marked with ✦, and when you step in yourself people see "real person".

How do I set it up? Pick your link, turn it on, and teach your agent by chatting or talking to it: your hours, services, prices and common questions. Questions: support@fone.me.

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