An AI receptionist for hair salons, barbershops and nail studios

An AI receptionist for your salon or barbershop: answers calls and WhatsApp, takes booking requests and sends you a summary while you work.

The short answer

You cannot pick up with scissors or a brush in your hand. Your fone.me agent answers for you: it tells people your hours, prices and services, takes the booking request, and sends you a summary to read between clients.

What people ask

  • "Are you open Saturday?"
  • "How much is a balayage?"
  • "Do you do kids' cuts?"
  • "Can I move my appointment?"
  • "Where do I park?"

What your agent does

  • Answers calls and messages from your fone.me link, WhatsApp and Telegram, from what you have taught it. iMessage is coming soon.
  • Takes a booking request with the name, the service and the times that suit them, and offers times itself if you have connected a calendar.
  • Replies in the language the customer writes in, so a client who writes in Spanish gets an answer in Spanish.
  • Sends you a summary with a transcript, and lets you take over any chat.

How customers reach it

Every salon gets a fone.me link: put it in your Instagram bio, your Google Business Profile, your website and your booking confirmations, and customers can chat with or call your agent from there. With Premium, your agent also gets its own phone number, and your carrier's call forwarding can send the calls you miss on your salon line to it.

On WhatsApp at 11 pm

Plenty of clients would rather send a WhatsApp late at night than call during the day, and that message tends to arrive while you are holding a hair dryer. Connect WhatsApp and the same agent answers there with the same prices and policies, so a client who writes and later calls hears the same thing.

Teach it once

Tell your agent in the chat, paste a link to your price list or send photos of your work: it reads them, says what it learned and keeps it. Start with what you answer every week:

  • Your services, typical prices and how long each one takes.
  • Opening hours, holidays and whether you take walk-ins.
  • Your cancellation and late-arrival policy.
  • Which stylist or barber does what.
  • Your address, parking and how to find the door.

Keep the human touch

A colour correction, a bridal party or an unhappy client is better with you. Teach your agent to take the details and say you will reply yourself; the summary is waiting when you are free.

Questions

Can customers book from your link? They can chat with your agent from your fone.me link and leave a booking request. If you have connected a calendar, your agent can offer times.

Does it answer WhatsApp as well as calls? Yes. Connect WhatsApp and the same agent answers there, as well as calls and chats from your fone.me link and Telegram.

What happens when I miss a call at the salon? With Premium your agent has its own number, and your carrier's call forwarding can send the calls you miss to it. The caller gets an answer, and you get the summary.

Can it talk to Spanish-speaking clients? Yes. It replies in the language the client writes in.

What does it cost? Your agent and your first link are free. Premium adds a phone number of its own, calling minutes and more links.

Who makes fone.me? Fone is based in San Francisco, and its agents are built on Appmo's AI platform.

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