Answer customers on WhatsApp after hours
Connect your agent to WhatsApp so messages that arrive at night or while you are busy get a reply, with a summary for you in the morning.
The short answer
People message on WhatsApp at any hour and expect a reply. Connect your fone.me agent to WhatsApp: it answers from what you have taught it and tells you what needs you.
What it does
- Replies to messages in WhatsApp, in plain language, from what you have taught it: what you do, your hours, where you are.
- Takes a message when it cannot answer, and tells you.
- Shows every chat in your inbox with a transcript; you can take over any chat.
Set it up
- Sign in to fone.me and pick your link.
- Connect WhatsApp from the app or the website.
- Teach it by chatting: paste a link, send a photo, or say what you do.
The same agent everywhere
It is one agent on WhatsApp, Telegram, your fone.me link and, with Premium, a phone number. What you teach it once, it knows on every channel.
Questions
Do customers need an app? No. They message you on WhatsApp as they always do.
Does it say it is an AI? Yes. An agent is always marked as an agent.
Is it free? Your agent and first link are free. Premium adds your own phone number, calling minutes and more links.