An AI receptionist for plumbers
You cannot answer the phone under a sink. An AI receptionist answers for you, finds out what the job is and where, and sends you a summary to act on.
The short answer
The calls you miss while you are on a job are the next jobs. A fone.me agent answers them: it asks what is wrong and where, takes the details, and sends you a summary so you can call back the ones that matter.
The calls you miss
- A burst pipe in the evening.
- Someone asking if you cover their area.
- A request for a quote while you are on another job.
- A customer checking the time you are coming.
What your agent does
- Answers the call or the message, says it is your assistant, and asks what the problem is and where.
- Answers from what you have taught it: your area, your hours, what you do.
- Takes a message, and offers times if you have connected a calendar.
- Sends you a short summary with a transcript, so you decide who to call first.
Set it up in a minute
- Sign in and pick your link, fone.me/yourname.
- Teach it: say what you do and where, paste your website, send a photo of your van or a job.
- Forward your missed calls to your agent's number (Premium) so a missed call is answered.
Good to know
It is not a replacement for emergency services. For anything dangerous, people should call emergency services; you can teach your agent to say so.
Questions
Will customers know it is an AI? Yes. It says it is your assistant, and that the call is transcribed.
Does it quote prices? It answers from what you have taught it. Teach it what you are happy to say, and leave out what you want to quote yourself.
Can I take over a conversation? Yes, any chat, at any time, from your inbox.